ITIL Foundation On One Page
One of the most common requests from the training room is to be able to see the full V3 Lifecycle on a single diagram. As the Lifecycle consists of over 20 processes, and covers 5 distinct stages, this is quite an ask, but its been done. Service Strategy – the core of the Lifecycle. This stage covers the development of strategy, introducing the Service Portfolio, Demand management, and Financial management. Setting up the management of the resources required to deliver Read More