Excellent Customer Service: Avoid The Top Ten Examples of Poor Service
Maybe the best way to begin to describe excellent customer service is to talk about what it isn’t. It certainly isn’t a department or a job title. It’s the opposite of this title, “The Lousy Customer Service We Receive Every Day.” Excellent customer service is seriously lacking most places we spend our money. Think about it, can you recall a recent experience where the customer service was really bad? Sure you can. Think of other places you have spent your Read More