A Doctors Incompetence

Patients need to be taken care of. Doctors need to understand as to how difficult it is to live in sickness and look at everyone being healthy and better off. There have been thousands of cases in the US alone where a hospital, doctor or healthcare professional through a neglect act or omission, have caused an injury to the patient. To be considered medical malpractice under the law, the claim must have the following characteristics: •A violation of the standard Read More

Quality Assurance in BPO – An Essential Aspect

We all know that quality assurance stands for a proven process of verifying and checking the quality of a service or product. In a BPO, quality pertains to the level of customer service that ensures success of the business venture. Businesses mostly select BPO firms to ensure continued support for its customers. So quality assurance in a business process outsourcing firm will be able to offer clients with improved processes. Moreover, applying the given standard proves to be one fundamental Read More