Bird’s-Eye View of a Travel Agency
Travel agencies are notoriously crowded and cluttered. Brochures constantly appear in the mail, and a great deal of equipment needs to be available to each agent. Psychologists have conducted studies which prove that environment has a major impact on individual performance-and, therefore, productivity. In the course of visiting travel agencies over many years, I have identified some principles that can make designing a productive travel agency simpler and more straightforward. Allocating Space First and foremost, it is important to allocate Read More