How to Fire a Customer – Responding Versus Reacting
The other day my web developer of 20 years fired me. His reaction to a request for service with my budget included came by email at 2:40am, and started with a statement about his financial situation being in dire straits, then went on to complain about my consistent requests to have work done at a fee less than his agency rates. “We are done here”, were his last words. I didn’t respond, I had no reason to. He burned his Read More
